(517) 202-0547

Accessibility Statement

Our commitment to an accessible website

Allied Towing Service, Inc. is committed to ensuring digital accessibility for all users, including those with disabilities. We continuously work to improve the user experience for everyone and apply relevant accessibility standards to ensure our website is usable by as many people as possible.

Our Accessibility Commitment

We believe that access to essential services should be available to everyone, regardless of ability. Our commitment to accessibility extends to both our website and our physical services. We strive to ensure that all customers can easily request and receive our towing and roadside assistance services.

Our goals include:

  • Providing a website that is perceivable, operable, understandable, and robust
  • Ensuring all users can navigate our website independently
  • Maintaining compatibility with assistive technologies
  • Continuously improving our accessibility features
  • Training our staff to assist customers with various needs

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities, and following them helps ensure our website is usable by all visitors.

Technical Measures

We have implemented several technical measures to improve accessibility:

Semantic HTML

Our website uses semantic HTML markup to ensure proper structure and meaning is conveyed to assistive technologies such as screen readers.

Keyboard Navigation

Our website can be navigated using a keyboard alone. All interactive elements are accessible without a mouse, and the tab order follows a logical sequence.

Color Contrast

We use color combinations that meet WCAG contrast ratio requirements to ensure text is readable for users with visual impairments.

Alt Text for Images

All meaningful images on our website include descriptive alternative text (alt text) to convey information to users who cannot see images.

Responsive Design

Our website is designed to be responsive and adapts to different screen sizes and devices, making it accessible on desktops, tablets, and mobile phones.

Form Accessibility

All forms on our website include proper labels, instructions, and error messages to ensure they can be completed by all users.

Clear Navigation

Our navigation structure is consistent and clear, helping users find information quickly and easily.

Accessible PDFs and Documents

Where we provide downloadable documents, we strive to ensure they are accessible and tagged properly for screen readers.

Compatibility with Assistive Technologies

Our website is designed to be compatible with commonly used assistive technologies, including:

  • Screen readers (NVDA, JAWS, VoiceOver)
  • Screen magnification software
  • Voice recognition software
  • Keyboard-only navigation
  • Alternative input devices

Known Limitations

Despite our best efforts, some content or features may not be fully accessible. We are actively working to address these limitations. If you encounter any accessibility barriers, please let us know.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing content or have suggestions for improvement, please contact us:

Accessibility Contact

Allied Towing Service, Inc.
5241 E McNichols Rd
Hamtramck, MI 48212
Phone: (517) 202-0547
Email: contact@alliedtowingservice.org

We aim to respond to accessibility feedback within 5 business days. If you need immediate assistance or are experiencing a roadside emergency, please call us directly.

Alternative Access

If you are unable to access information on our website, you can:

We are happy to provide information in alternative formats upon request.

Ongoing Efforts

Accessibility is an ongoing effort. We regularly review our website for compliance and work to improve accessibility features. We also train our staff to assist customers with diverse accessibility needs, both online and in person.

Third-Party Content

Our website may include third-party content or links to third-party websites. While we strive to ensure these are accessible, we cannot guarantee the accessibility of content provided by third parties. We encourage you to contact third parties directly regarding their accessibility.

Changes to This Statement

We may update this Accessibility Statement as we continue to improve our website's accessibility. The date of the most recent update will be reflected in this document.

Contact Us

If you have any questions about our accessibility efforts or need assistance, please contact us using the information provided above. We are committed to making our services accessible to everyone.