Allied Towing Service, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Request a quote for our services
• Contact us via phone, email, or our website
• Use our towing or roadside assistance services

This information may include:

• Name
• Email address
• Phone number
• Physical address
• Vehicle information (make, model, year, VIN)
• Payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on each page
• Referring website
• Geographic location (general)

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing towing and roadside assistance services
• Processing requests and transactions
• Communicating with you about services and inquiries
• Sending service-related updates and confirmations
• Improving our website and services
• Analyzing website usage patterns
• Complying with legal obligations

Who Has Access to Your Information

Internal Access

Access to your personal information is limited to employees and contractors who need it to perform their job duties. All personnel with access to personal information are trained on proper data handling procedures.

Third-Party Access

We may share your information with third parties in the following circumstances:

• Service Providers: Companies that help us operate our business, such as payment processors, hosting providers, and analytics services.
• Business Partners: Insurance companies, auto repair shops, or other partners when necessary to complete your service request.
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correct: Request correction of inaccurate or incomplete information.
• Delete: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Opt out of marketing communications at any time.
• Restrict: Request restriction of processing in certain circumstances.

To exercise these rights, please contact us at contact@alliedtowingservice.org.

How to Delete Your Data

To request deletion of your personal information:

1. Send an email to contact@alliedtowingservice.org with "Data Deletion Request" in the subject line.
2. Include your name and the email address or phone number associated with your account.
3. We will verify your identity and process your request within 30 days.
4. You will receive confirmation once your data has been deleted.

Please note that some information may be retained as required by law or for legitimate business purposes.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date at the top indicates when the most recent changes were made. We encourage you to review this policy regularly.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Allied Towing Service, Inc.
5241 E McNichols Rd
Hamtramck, MI 48212
Phone: (517) 202-0547
Email: contact@alliedtowingservice.org